
Skip to content
78701, 78702, 78703, 78704, 78705, 78712, 78719, 78721, 78722, 78723, 78724, 78725, 78731, 78735, 78741, 78742, 78744, 78745, 78751, 78752, 78754, 78756, 78757, 78758
TapGoods and Reventals Privacy Policy
Effective date: 08/27/2026. The following take effect 09/27/2026, thirty days later: Section 5 (Artificial Intelligence and Automated Processing), Section 7 (Service Providers), the reference to artificial intelligence providers in Section 6, and the paragraphs on opt-out preference signals and the “Do Not Sell or Share” link in Section 8. Everything else takes effect on the date above. Previous versions of this policy are available on request — email privacy@tapgoods.com.
1. Who We Are and What This Policy Covers
TapGoods Inc., a Delaware corporation (“TapGoods,” “we,” “us,” or “our”), operates two related businesses:
This policy covers both, together with our websites and mobile apps (the “Services”). We have written it as one document because the two businesses share systems, and one policy is easier to keep accurate than two.
Storefronts and other sites we host for our customers
Rental businesses use TapGoods PRO to run online storefronts, some of which we host on our own infrastructure. This policy covers our handling of information on those storefronts — the cookies we set to make them work, and the information we process to operate them. It does not cover what the rental business does. Each rental business decides what to sell, what to collect from its customers, what content and tracking to add to its own storefront, and how to handle its customers’ information. If you rented something and have a question about your information, contact the business you rented from.
The words we use
“Subscriber” means a rental business that uses TapGoods PRO. “Vendor” means a rental business listed on Reventals. “Renter” means a person or business that books rentals through Reventals. “Customer Data” means information about a Subscriber’s or Vendor’s own customers that flows through the Services.
“Personal information” means information that identifies you or that can reasonably be linked to you, including identifiers such as cookie and device IDs where the law treats them as personal information. “De-identified information” means information that cannot reasonably be linked back to you and that we keep in that form without trying to re-identify it.
2. Information We Collect
We collect information in three ways: you give it to us, it comes from your use of the Services, and it comes from other sources.
Information you give us
Information from your use of the Services
Information from other sources
Payments
Payment processing is handled by third parties, currently Fiserv through Launchpay (an Infinicept company) and, for some accounts, Stripe. They receive the payment information needed to process your transaction and handle it under their own privacy policies. We can tell you which processor applies to your account on request.
3. What We Collect, By Category
California and several other states ask us to describe the information we collect using defined categories. This table covers the same ground as the section above, organized the way those laws require.
|
Category |
What we collect |
Where it comes from |
Why we use it |
Shared for advertising? |
How long we keep it |
|
Identifiers |
Name, email, phone number, postal address, account ID, login credentials, IP address, cookie and device identifiers |
You; your use of the Services; our Subscribers and Vendors; marketing and data partners |
To provide and support the Services, communicate with you, prevent fraud, market our Services, and improve the Services |
Yes — online identifiers on our marketing websites, and email and contact details we upload to advertising platforms |
While your account is active, and afterward while needed for legal, tax, accounting and security purposes |
|
Commercial and transaction information |
What you rented or listed, order and quote history, delivery details, dates, amounts, billing address, tax identification number |
You; our Subscribers and Vendors; payment processors |
To fulfill bookings, take payment, provide support, and produce your reports |
No |
While your account is active, and afterward while needed for accounting and tax purposes |
|
Internet and device activity |
Pages viewed, searches run, features used, links clicked, timestamps, browser and device type |
Your use of the Services; cookies and similar technologies |
To operate and secure the Services, measure performance, and improve them |
Yes — on our marketing websites |
While needed to operate, secure and improve the Services |
|
Approximate location |
General area derived from your IP address. We do not collect precise or GPS location. |
Your use of the Services |
To show inventory available near you on Reventals |
Yes — approximate location only, on our marketing websites |
While needed to show you nearby inventory, and within our usage records |
|
Professional and business information |
Business name, business address, role, tax identification number |
You, as a Subscriber or Vendor |
To provide the Services to your business, bill you, and support you |
No |
While your account is active, and afterward while needed for accounting and tax purposes |
|
Inferences |
Assessments we or our tools draw about likely interest in our products, and insights generated about your own business activity |
Derived from the information above |
To decide who to contact about our Services, and to produce reports and insights for you |
No |
While relevant to the purpose, and no longer than the information it is drawn from |
|
Sensitive personal information |
Account login credentials, and bank account details where you pay by transfer. We never receive payment card numbers or security codes. Bank details are passed to our payment processor and not stored by us. |
You |
Only to secure your account, take payment, and provide the Services |
No — never |
Login credentials while your account is active. Bank details are not retained after the transaction is processed |
Where the table gives a retention entry, it describes the criteria we use rather than a fixed period, because how long we need information depends on the account, the transaction, and what the law requires.
We do not sell your personal information for money. We do share online identifiers, internet activity, and approximate location with advertising partners for cross-context behavioral advertising on our marketing websites, which counts as “sharing” under California law and “targeted advertising” under other state laws. You can opt out — see Section 8. We never share sensitive personal information for advertising, and we do not use or disclose sensitive personal information for purposes beyond those the law permits.
4. How We Use Information
We use information to:
We describe these at the level of purposes rather than listing individual features, so this section stays accurate as the Services change.
Text messages
If you give us your mobile number and agree to receive texts, we may send you messages about your account, bookings, and deliveries, and marketing messages where you have separately agreed to those. Message frequency varies. Reply STOP to any message to stop receiving texts, or HELP for help. Message and data rates may apply. We do not share mobile numbers with third parties for their own marketing.
Rental businesses can also use the Services to text their own customers. When they do, they decide what to send and are responsible for having the consent the law requires. We send those messages on their behalf.
5. Artificial Intelligence and Automated Processing
We use artificial intelligence and machine learning (“AI”) to help operate and improve the Services. This section describes what we do with AI and, just as importantly, what we do not do.
What we use AI for
We may use AI to generate or improve content such as inventory descriptions and customer communications, to provide reporting and insight features including ones that let you ask questions about your own business data, to help handle support requests, to detect fraud and abuse, to analyze how the Services are used, and to build new features.
What information AI features can reach
When you use an AI feature, it can query the business records in your own account at the time you use it, rather than working from a fixed extract. Depending on the feature, this can include your customers’ contact information. It does not include payment card details. Access is limited to your own account’s records.
Where we produce automated reports for you, our software calculates the figures and AI writes the commentary around them.
What we do not do
Payment verification is not a decision of this kind. Checking that the billing address and security code you enter match your card records is verification, not an assessment of you. If a payment is declined you can correct the information and try again, or use a different payment method. Your card issuer and the card networks also make their own decisions about whether to approve a transaction, and those decisions are theirs rather than ours.
AI output can be wrong
Content generated by AI may be inaccurate or incomplete. That includes reports and summaries we send you automatically, which are generated without a person reviewing each one. Do not rely on AI-generated figures or commentary for financial, tax, or other significant decisions without checking them against your own records. If you are a Subscriber or Vendor using an AI feature to create content for your own customers, review it before sending.
Features a Subscriber or Vendor turns on
Where a Subscriber or Vendor enables an AI feature that processes information about its own customers, it directs that processing and we act on its behalf. If you are a customer of one of them, contact them with questions about how they use AI.
6. How We Share Information
We share information in the following situations, and not otherwise:
We upload contact details such as email addresses to advertising platforms so they can show you our ads and measure how they perform. Those platforms act on our instructions and are not permitted to use your contact details for their own purposes. We do not sell your contact details, and we do not share them with third parties for those third parties’ own marketing.
If you are a Vendor, the business information and inventory you list are displayed publicly on the Reventals marketplace so renters can find and book them.
Aggregated and de-identified information
We create aggregated and de-identified information from data in the Services — for example market statistics such as the average rental price for a type of item in a region. This information does not identify you, your business, or your customers, and we do not attempt to re-identify it. We may use and share it for any lawful purpose, including publishing industry benchmarks and improving the Services.
7. Service Providers
We can provide a current list of the service providers that process personal information for us, including our AI providers, on request. Email us at privacy@tapgoods.com.
8. Cookies, Analytics, and Advertising
We and our partners use cookies and similar technologies — small files and identifiers stored on your device — to keep the Services working, remember your preferences, measure how the Services are used, and show you relevant advertising.
What they are used for
Your choices
Most browsers let you block or delete cookies in their settings, and most mobile operating systems let you reset or limit the advertising identifier on your device. Blocking essential cookies will stop parts of the Services from working.
We honor opt-out preference signals, including Global Privacy Control, sent by your browser or a browser extension. We treat such a signal as a request to opt out of the sharing of personal information for advertising on that browser or device. Because the signal is tied to a browser or device, you will need to enable it on each one you use.
You can also opt out of the sale or sharing of your personal information using the “Do Not Sell or Share My Personal Information” link in our website footer.
Browser settings and opt-out signals only affect sharing tied to that browser or device. They do not stop us from uploading your contact details to advertising platforms. To opt out of that as well, email privacy@tapgoods.com and we will remove you from our advertising audiences.
9. Your Privacy Rights in the United States
Depending on where you live, you may have some or all of the rights below. They are subject to verification and to the exceptions in the applicable law.
How to exercise them. Email privacy@tapgoods.com. We will confirm we received your request and respond within 45 days, and we will tell you if we need up to 45 more days. We have to verify your identity before responding, so we may ask for information that lets us match you to our records. An authorized agent may act for you if you give them written permission we can verify.
If we say no. You may appeal by emailing privacy@tapgoods.com with “Privacy Appeal” in the subject line. We will respond within the time the law allows, and if we deny the appeal we will tell you how to contact your state attorney general.
If you rented from one of our Subscribers or Vendors. That business is responsible for information it controls. Contact them directly. If you contact us, we will pass your request to them.
10. Your Privacy Rights in Canada
If you are in Canada, Canadian privacy law applies to our handling of your personal information, including the federal Personal Information Protection and Electronic Documents Act and the provincial personal information protection acts in Alberta and British Columbia.
You may ask us to give you access to the personal information we hold about you, correct it if it is wrong, and withdraw your consent to uses that are not necessary to provide the Services. Email privacy@tapgoods.com.
Our Privacy Officer. We have designated a Privacy Officer accountable for our handling of personal information. Contact the Privacy Officer at privacy@tapgoods.com, or by mail at TapGoods Inc., Attn: Privacy Officer, 5473 Blair Rd, Ste 100, PMB 61879, Dallas, TX 75231-4227. You may also complain to the Office of the Privacy Commissioner of Canada.
Where your information goes. We are based in the United States and your personal information is stored and processed there. It is therefore subject to United States law, including lawful access by United States authorities. We use contractual and technical protections when we transfer personal information to our service providers.
Marketing email and texts. We send commercial email and text messages to Canadian recipients only with the consent Canadian law requires, and every marketing message includes a way to opt out.
11. How Long We Keep Information
We keep personal information for as long as we need it to provide the Services and for the purposes described in this policy, and after that for as long as we need it to meet legal, tax, accounting, and security requirements or to resolve disputes.
In deciding how long, we consider how sensitive the information is, how much harm could result from unauthorized use or disclosure, why we are processing it, whether we can achieve that another way, and what the law requires. The table in Section 3 sets out how long we keep each category. If you are a Subscriber, what happens to your data after your subscription ends is governed by our Terms & Conditions.
12. Security
We use administrative, technical, and physical safeguards designed to protect personal information against loss and unauthorized access, use, or disclosure. We never receive your payment card number, and where we receive bank account details to process a transfer we pass them to our payment processor and do not store them. No system is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact us at privacy@tapgoods.com.
13. Children
The Services are for adults and are not directed to children. We do not knowingly collect personal information from children under 13, and we will delete it if we learn we have. We do not knowingly sell or share the personal information of anyone under 16. If you believe a child has given us personal information, contact us at privacy@tapgoods.com.
14. Connected Accounts and Integrations
Some features let you connect a third-party account. If you do, that service may share information with us, and we will use it only to provide the feature you enabled. You can disconnect at any time in your account settings or through the third-party service.
Google Calendar. If you connect Google Calendar, you authorize us to read and write the calendar entries needed to keep your TapGoods PRO schedule and your calendar in sync, using only the permissions you approve when you connect the account, and to receive your basic profile information from Google. You can revoke access at any time in your Google account settings. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements, and we do not use Google user data to develop or improve general artificial intelligence or machine learning models.
Our Services also link to sites and services we do not control, and some features are provided by third parties. We are not responsible for their privacy practices. Their terms and policies apply to what you do there.
Permissions our apps ask for
Our mobile apps may ask permission to use features of your device — for example the camera, to scan or photograph inventory, and notifications, to alert you about orders and deliveries. You can grant or withdraw these permissions at any time in your device settings.
15. Testimonials
If you send us a testimonial, anything you include in it may be displayed publicly on our websites and marketing materials. Ask us at privacy@tapgoods.com if you want yours removed. Where we work with a third-party service to collect testimonials, we will not publish personal information without the individual’s consent.
Rental businesses can also display testimonials on their own storefronts. That content is theirs — they enter it and control it. If you want a testimonial about you removed from a rental business’s storefront, contact that business, or contact us and we will pass your request along.
16. Changes to This Policy
We may update this policy. When we do, we will change the date at the top and post the updated version. If we make a material change, we will tell you by posting a notice in the Services or by emailing the address associated with your account.
If a material change expands the purposes for which we use personal information we already hold, we will give at least 30 days’ notice before it takes effect, and we will not apply the new purpose to that information before then. We keep prior versions of this policy and will send you one on request, so you can see what it said when your information was collected. Email privacy@tapgoods.com.
17. Contact Us
Questions about this policy or about your personal information:
Email: privacy@tapgoods.com
Mail: TapGoods Inc., Attn: Privacy, 5473 Blair Rd, Ste 100, PMB 61879, Dallas, TX 75231-4227
Vendeze, Inc (“Vendeze” or “we” or “us”) has created this Privacy Policy in order to disclose its use of consumer data collected about you. This Privacy Policy is effective as of April 1, 2015. Any questions regarding this policy should be directed by email to candace@loanables.com. You may also contact Vendeze at 4705 Eagle Feather Dr., Austin, TX 78735. The following discloses Vendeze’ information gathering and dissemination practices for its social networking applications and website.
Vendeze may collect or receive information about each person who registers with the Vendeze website and/or applications including, but not limited to, user name, password, first and last name, email address, street address, gender, occupation, and interests. Vendeze also collects information on the pages you access and other information you may volunteer, such as survey information. Vendeze may also collect user location information, as further described in the “Global Positioning System” paragraph below.
WE WILL NEVER SELL YOUR EMAIL ADDRESS, OR ANY OTHER PERSONAL INFORMATION, TO ANY THIRD PARTY WITHOUT YOUR PERMISSION. EVER.
Except as described in this section, we will not disclose your personal information to any third party without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.
From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.
Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.
Vendeze reserves the right to disclose information when required by law.
We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with this Privacy Policy. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies.
Vendeze may use your IP address to help diagnose problems with Vendeze’ server and to administer Vendeze’ web site. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.
The Vendeze site registration form requires users to give Vendeze contact information (such as your name and email address) and demographic information (such as your zip code, age, or income level). Vendeze uses your contact information from the registration form to send you information about Vendeze and promotional material from some of Vendeze’ partners. Your contact information may also be used to contact you when necessary. Vendeze may use demographic and/or profile data to tailor the your experience on the Vendeze website and/or applications, show you content that Vendeze thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with third parties ONLY on an aggregate basis. Furthermore, Vendeze shall have the right to retain records of all data pertaining to use of the website and applications including, but not limited to, usage, activity logs, and click-throughs. Vendeze may disclose such data to third parties provided it is grouped with other Vendeze users’ data and is presented in an aggregate form.
We may also disclose, on an anonymous basis, statements made by our users.
We do not knowingly collect any information from anyone who we know to be under the age of 13. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us. If we discover that a person under the age of 13 has provided us with any personal information, we will use commercially reasonable efforts to delete such person’s personal information from all Vendeze systems.
Global Positioning System (GPS) tracking technology may need to be enabled in Vendeze products and services in order to determine the location (latitude and longitude) of users of the Vendeze products and services. This information is transmitted to Vendeze, Vendeze’ users, and temporarily stored by Vendeze. Vendeze does not provide this information to any other third party. This information is used in conjunction with Vendeze’ applications.
Vendeze uses industry-standard technologies when transferring and receiving consumer data exchanged between Vendeze and other companies to help ensure its security. This site has security measures in place to protect the loss, misuse and alteration of the information under Vendeze’ control. Vendeze’ servers are backed up regularly and protected by security systems.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. The Vendeze site uses cookies to keep track of your session, shopping cart, and advertising delivery. Vendeze may also use cookies to deliver content specific to your interests and to save your password. Vendeze may use an outside ad company to display ads on the Vendeze site. These ads may also contain cookies. While Vendeze uses cookies in other parts of its web site, cookies received with banner ads are collected by Vendeze’ ad company and Vendeze does not have access to this information.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our users to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site and/or software. Vendeze and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to the Vendeze properties and/or software. Our properties do not provide any personal information to these third parties. This information allows Vendeze and these companies to deliver targeted advertisements and gauge their effectiveness.
Your web browser may have a setting that allows you to automatically send a “Do Not Track” message to the websites you visit. Vendeze does not currently have technology to respond to such requests.
Vendeze may create links to other web sites. Vendeze will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by Vendeze may have links leading to our site. Vendeze cannot control these links and Vendeze is not responsible for any content appearing on these sites.
Vendeze may amend this policy at any time. If Vendeze is going to use personally identifiable information collected through the Vendeze site in a manner materially different from that stated at the time of collection, Vendeze will notify users via email and/or by posting a notice on the Vendeze site for thirty (30) days prior to such use. This Privacy Policy may not be otherwise amended except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.
This Privacy Policy inures to the benefit of successors and assigns of Vendeze.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this web site, you can contact info@vendeze.com. Upon request, Vendeze will provide you with access to information (e.g., name, address, phone number) that Vendeze collects and maintains about you. This site gives you the following options for changing and modifying information previously provided: (i) email: info@vendeze.com; or (ii) visit vendeze.com.
The Vendeze site provides users the opportunity to opt-out of receiving communications from Vendeze. To opt-out of receiving our communications, you can (i) send email to info@vendeze.com; or (ii) send postal mail to: Vendeze, INC, 4705 Eagle Feather Dr., Austin, TX 78735.